We provide professional and convenient in-home computer repair services, offering on-site diagnosis and repair for your devices. Here’s how our process works:

1. Book Your Appointment Online:
   Click on “Book Online“ to schedule an In-Home Computer Repair appointment at a date and time that works best for you.
2. Receive Appointment Confirmation:Once your booking is complete, you’ll receive an email confirmation with all the details of your appointment.
3. Technician Arrival Notification:Our technician will call you at least 30 minutes before your scheduled appointment to confirm they are on their way.
4. Thorough Diagnosis and Repair:The technician will perform a detailed diagnosis of your device and fix the issues on-site, right in front of you, ensuring complete transparency.
5. Customer Review and Confirmation:
   After the repair is complete, you’ll be invited to check and confirm that everything is working to your satisfaction.
6. Secure Payment and Receipt:Once you are happy with the results, the technician will process the payment securely and email you a receipt immediately.
7. Detailed Service Summary:Within 24 hours, you’ll receive an email summarizing the work performed on your device, providing a clear record for your reference.

If you prefer, you can drop off your device directly at our technician’s location. Here’s how the OnSite Drop-Off process works:

1. Book a Drop-Off Appointment: Use our online booking system to schedule a convenient time to drop off your device at our technician’s location.
2. Receive Confirmation: You’ll get an email with all the details of your appointment, including the drop-off location.
3. Drop Off Your Device: Bring your device to our technician’s place at the scheduled time. The technician will verify the device and confirm the repair requirements with you. Once the device is dropped off, you will receive an email confirmation detailing the and brand, device model and drop-off address.
4. Repair Process: Our system will create a repair ticket to keep you updated on the progress of your repair. The typical turnaround time for most repairs is 24-48 hours or less.
5. Pick Up Your Device: Once the repair is complete, we’ll notify you to pick up your fully repaired device at a time that works for you.
6. Secure Payment and Receipt:Once you are happy with the results, the technician will process the payment securely and email you a receipt immediately.
7. Detailed Service Summary:Within 24 hours, you’ll receive an email summarizing the work performed on your device, providing a clear record for your reference.

For added convenience, we offer a hassle-free pickup service. Here’s how it works:

1. Book a Pickup Appointment Online: Use our easy-to-access online booking system to schedule a pickup at a date and time that works best for you.
2. Receive Appointment Confirmation:Once your booking is complete, you’ll receive an email confirmation with all the details of your appointment.
3. Technician Pickup: Our technician will arrive at your location to securely pick up your device for repair.
4. Repair Process:Once our technician picks up your device, you will receive a confirmation email detailing the device’s brand and model. Additionally, our system will create a repair ticket and send it to you, allowing you to track the repair process every step of the way.
5. Repair and Return: Once the repair is complete, we’ll bring the fully repaired device back to you at your convenience.
6. Secure Payment and Receipt:Once you are happy with the results, the technician will process the payment securely and email you a receipt immediately.
7. Detailed Service Summary:You’ll receive an email summarizing the work performed on your device, providing a clear record for your reference.